Last updated: January 10, 2026
These Terms & Conditions were updated on January 10, 2026 to clarify how ParentPayr’s time-stamped records and exported reports may be used for personal reference, mediation, and court preparation, and to further explain the scope, limitations, and responsibilities of using the ParentPayr platform.
These Terms & Conditions (“Terms”) govern your use of the ParentPayr website and mobile app. By using our services, you agree to these Terms.
You must be 18 or older and provide accurate, complete information. You are responsible for maintaining the confidentiality of your login credentials.
ParentPayr is a digital platform designed to help co-parents track child support, shared expenses, and related communication. We do not provide legal, tax, or financial advice, nor do we intervene in disputes between users. Use of this app does not constitute legal counsel or a financial guarantee.
If you are unsure whether this app is suitable for your specific legal or custodial arrangement, please consult with an attorney or qualified professional before using it.
Subscriptions automatically renew at the end of each billing period unless cancelled. You can cancel at any time from your account settings; your access will continue through the end of the current billing period, and you will not be charged again. We do not provide refunds for partial billing periods, except where required by law. We do not store full credit card or bank account numbers on our own servers.
Plans are billed monthly or annually based on your selection.
You may cancel anytime; no refunds are issued for partial billing cycles.
Discounts and promotions are subject to change without notice.
You agree not to use ParentPayr:
To harass, abuse, or harm another person.
To upload unlawful, misleading, or offensive content.
To reverse-engineer or tamper with the platform’s code or infrastructure.
You are responsible for ensuring the accuracy of any data you enter. ParentPayr is not liable for incorrect entries or missed payments.
To the maximum extent permitted by law, ParentPayr’s total liability arising out of or relating to the service is limited to the greater of (a) the amount you paid for the service in the 12 months before the event giving rise to the claim, or (b) $100. We are not liable for any indirect, incidental, special, consequential, or punitive damages. We do our best to keep everything running smoothly, but we are not liable for:
Data loss, system outages, or financial discrepancies
Legal decisions or disputes based on data entered into the app
We reserve the right to update these Terms. Continued use of the service means you accept any changes.
You agree to indemnify and hold harmless ParentPayr, LLC, its officers, employees, and affiliates from any claims, damages, liabilities, or expenses arising out of your use of the service, including but not limited to disputes with your co-parent, misuse of app features, or violations of applicable laws.
These Terms shall be governed by the laws of the State of Nevada. Any disputes arising under these Terms shall be resolved through binding arbitration conducted in Clark County, Nevada. By using the service, you waive the right to participate in class-action claims. This means you agree to resolve disputes with us through individual arbitration rather than in court, and you waive your right to participate in class actions.
We shall not be held liable for delays, interruptions, or failures caused by events beyond our control, including but not limited to natural disasters, system outages, internet failures, or regulatory actions.
By using ParentPayr, you acknowledge and agree that withholding or adjusting child support payments — including for the purpose of offsetting shared expenses — must be mutually agreed upon by both co-parents and may be subject to your court order or legal agreement.
ParentPayr is not a government agency or official payment channel. While the app allows co-parents to track, share, and log financial support and reimbursable expenses, it does not replace official child support enforcement services such as CSS or your court-appointed payment system. Some courts or child support agencies may not recognize direct payments or adjustments made outside of their approved systems. You are responsible for understanding the terms of your support order and complying with all legal requirements.
ParentPayr exports are designed for clear documentation and court preparation, but ParentPayr does not guarantee admissibility or acceptance by any court or agency. ParentPayr does not provide legal advice and cannot guarantee court outcomes or admissibility.
This app is intended as a tracking and communication tool only. It does not override any legal obligations you may have. By continuing to use ParentPayr, you confirm your understanding and acceptance of these terms.
Questions? Contact us at [email protected]