Privacy Policy

Last updated: April 22, 2025

At ParentPayr, your privacy is our priority. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our website or mobile app.

1. Information We Collect

Personal Information: Name, email, address, phone number, and payment details.
Co-Parenting Data: Shared expenses, child support records, and related entries.
Usage Data: Device type, browser, IP address, app activity, and access times.
Cookies & Tracking: For analytics, performance, and retargeting (where applicable).
You can control cookie settings through your browser. Some app features may not work properly without cookies enabled.
ParentPayr does not use third-party advertising cookies, but analytics tools may collect anonymized usage behavior to improve app functionality.

2. How We Use Your Information

To deliver core features of the ParentPayr platform.
To personalize your experience and improve functionality.
To process payments and generate financial reports.
To send important updates, reminders, and optional promotional emails (opt-out anytime).

3. Sharing Your Information

We do not sell your data. We may share information with:

Service Providers (e.g., hosting, payment processors, analytics)
Legal Authorities (only if required by law)

4. Data Security

We use encryption, secure servers, and authentication measures to protect your data. However, no method of transmission is 100% secure.

5. Your Rights

You can update or delete your data by logging into your account. You may also contact us at [email protected] for help.

6. Children’s Privacy

ParentPayr is not intended for use by children under 13. Only adults (co-parents or legal guardians) may create accounts.

7. File Uploads

If you choose to upload receipts or other documents to the ParentPayr app, these files are securely stored using encrypted cloud storage. Only you and any co-parents you’ve granted access will be able to view the content. We do not share these files with third parties.

8. App Analytics

We use analytics to better understand how users interact with ParentPayr, including app screens visited, device type, time spent on the app, and anonymized user behavior. This helps us improve features and user experience. No personally identifiable financial data is shared with analytics platforms.

9. Data Retention

We retain your account information and co-parenting records as long as your account is active. If you close your account, your data will be securely deleted after a grace period unless we are legally required to retain it.

10. Data Breach Procedures

If a data breach occurs, we will notify affected users promptly as required by law. We will take immediate steps to investigate the breach, secure our systems, and prevent future incidents.

11. Contact

If you have any privacy-related questions or requests, please contact us via email at [email protected].

12. Updates to This Policy

We may update this Privacy Policy. Changes will be posted on this page with the “Last Updated” date.