Privacy Policy
Spam? No way! Sell your info? Never!
Privacy Policy
Spam? No way! Sell your info? Never!
Privacy Policy
Last updated: January 10, 2026
This Privacy Policy was updated on January 10, 2026 to clarify how ParentPayr’s time-stamped records and exported reports may be used for personal reference, mediation, and court preparation, and to further explain our data handling, security, and privacy practices.
At ParentPayr, your privacy is our priority. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our website or mobile app.
1. Information We Collect
Personal Information: Name, email, address, phone number, and payment details.
Co-Parenting Data: Shared expenses, child support records, and related entries.
ParentPayr helps co-parents track shared expenses and support records in a structured, time-stamped format for personal reference, mediation, and legal preparation. ParentPayr is not a government recordkeeping system and does not provide legal advice or enforcement. Acceptance of any documentation is determined by the court, agency, or jurisdiction. Always consult legal counsel or your local child support services for enforcement or legal recordkeeping.
Usage Data: Device type, browser, IP address, app activity, and access times.
Cookies & Tracking: We use cookies, pixels, and similar technologies for analytics, performance, and advertising/retargeting. For example, we may use social media pixels and ad platforms to show you ads for ParentPayr on other sites or apps based on how you use our services.
You can control cookies through your browser or device settings. Some app features may not work properly without certain cookies enabled. We do not share your detailed co-parenting records (such as expense descriptions or uploaded receipts) with advertising partners.
2. How We Use Your Information
To deliver core features of the ParentPayr platform.
To personalize your experience and improve functionality.
To process payments and generate financial reports. We do not store full credit card or bank account numbers on our own servers.
To send important updates, reminders, and optional promotional emails (opt-out anytime).
3. Sharing Your Information
We do not sell your data. We may share information with:
Service Providers (e.g., hosting, payment processors, analytics, and advertising partners who help us measure or deliver our own ads for ParentPayr). We do not sell your data.
Legal Authorities (only if required by law)
4. Data Security
We use encryption, secure servers, and authentication measures to protect your data. However, no method of transmission is 100% secure.
5. Your Rights
You can update or delete your data by logging into your account. You may also contact us at [email protected] for help.
6. Children’s Privacy
ParentPayr is not intended for use by children under 13. Only adults (co-parents or legal guardians) may create accounts. We do not knowingly collect personal information from children under 13. If we learn that a child under 13 has created an account, we will delete it.
7. File Uploads
If you choose to upload receipts or other documents to the ParentPayr app, these files are stored using encrypted cloud storage. Access is limited to you, any co-parents you’ve granted access, and a small number of trusted service providers who host and secure our systems. We do not sell your receipts or documents, and we do not allow third parties to use them for their own advertising.
8. App Analytics
We use analytics tools to better understand how users interact with ParentPayr, including app screens visited, device type, time spent on the app, and general usage patterns. This helps us improve features and user experience. We avoid sharing detailed co-parenting records (such as individual expense descriptions or uploaded receipts) with analytics platforms.
9. Data Retention
We retain your account information and co-parenting records as long as your account is active. If you close your account, your data will be securely deleted after a grace period unless we are legally required to retain it. Some information may remain in system logs or backups for a limited period, which are automatically deleted on a regular schedule.
10. Data Breach Procedures
If a data breach occurs, we will notify affected users promptly as required by law. We will take immediate steps to investigate the breach, secure our systems, and prevent future incidents.
11. Contact
If you have any privacy-related questions or requests, please contact us via email at [email protected].
12. Updates to This Policy
We may update this Privacy Policy. Changes will be posted on this page with the “Last Updated” date.